Your questions answered

How do I download my eBook?

If you have no eReader, you can download the Amazon Kindle app, and turn almost any phone, PC or Laptop into a Kindle eReader.

The Kindle app is available for iOS, Android, Mac & PC - it is compatible with almost all tablets, laptops and desktops.

It is free to download.


  1. To install or update the Kindle App on your PC:
    1. Go to www.amazon.com/kindleapps.
    2. Select Download for PC & Mac.
    3. When the download completes, follow the on-screen installation instructions.

2. If you have an iPhone, iPad or Mac, download it on the Apple app store

3. If you have an Android device, get it on Google Play


When you buy an ebook from Payhip, you will receive an email with two file types: mobi and ePub


mobi file

Amazon’s Send to Kindle for PC app is the quickest way to get ebooks onto your Kindle.

After you've installed the app, you’ll find a “Send to Kindle” option in your right-click menu.

You can quickly send documents to your Kindle without the hassle of emailing them or connecting cables.


ePub files

Can be opened in most eBook readers, including the B&N Nook, Kobo eReader, and Apple's Books app.

ePub files can also be opened on a computer with several free programs, such as Calibre, Adobe Digital Editions, Apple Books, EPUB File Reader, Stanza Desktop, Okular, and Sumatra PDF.

In addition to a few of the programs just mentioned, Mac users can read ePub files with Readium.

Plenty of iPhone and Android apps can view ePub files. There are also add-ons and extensions for Firefox and Chrome that let you read ePub files in the browser just like other documents. ePubReader for Firefox and Simple ePub Reader for Chrome are just a couple examples.

Google Play Books is another place you can open ePub files by uploading the ePub file to your Google account and viewing it through the web client.


Need more help? Contact me.

Can I return my paperback?

Yes. Our returns policy lasts 30 (thirty) days from date of delivery on orders for physical products ordered directly from us.

Please read our Refund Policy carefully.

Can I cancel a paperback order?

Yes. You can cancel orders within one hour of the order being placed. To cancel an order contact Lynette Ferreira

What if I have a problem with my paperback order?

Print errors are rare, but they do happen! If you notice anything 'off' about your book, please contact Lynette Ferreira

What is the shipping time for a paperback order?

Estimated shipping time (after 3-5 days production time):

> 2-3 weeks

Can I get my paperback order faster?

At the moment, Lynette Ferreira only offers Standard Mail.

Which countries do you ship to?

At the moment we only ship to the following countries. More destinations to follow soon.

Australia - Bangladesh - Canada - China - Colombia - India - Indonesia - Ireland - Libya - Montserrat - Nepal - Nigeria - Pakistan - Philippines - South Africa - United Kingdom - United States

If you would like to order a paperback copy, and your country has not yet been added to this list, please contact Lynette Ferreira